Watch On Demand video from my BrightTALK Wednesday 17th Feb 2021: Linking ITSM KPIs to corporate innovation and Learning

by | Feb 15, 2021 | News and Updates

https://www.brighttalk.com/webinar/link-itsm-kpis-to-corporate-ld-and-innovation/?utm_source=BrightTALK&utm_medium=brighttalk&utm_campaign=459594

Linking ITSM KPIs to Corporate L&D and Innovation

Showing the benefits gained from introducing a “Digi Lab” and self service videos

  • Giving staff the opportunity to experiment with low costs technologies within a structured feedback process pays dividends for innovation and learning. Converting your key support documents to animated videos not only helps to ease the workload on your Service Desk, it is also measurable and forms a part of workforce learning and development